❓ Frequently Asked Questions
Everything You Need
to Know
Answers to the most common questions about our plans, services, payments, and how Thrive Business Asia works.
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FAQ Topics
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Lock-in Contracts
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MY · SG · PH
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Still Have Questions?
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❓ All Questions
Frequently Asked Questions
⚙️ Our Services
Thrive Business Asia offers a range of services tailored to the needs of SMEs, including:
- SME Go Digital Lite: Managed website, weekly promotional campaigns, and inbound lead generation — from USD 59/month with no lock-in contracts.
- Business Health Check Quiz: A free assessment tool based on globally recognised SME evaluation frameworks to evaluate the current state of your business.
- Business Advisory: Expert guidance to help businesses navigate challenges and identify growth opportunities across Southeast Asia.
- Small Business Academy: Educational resources and training programmes designed to enhance business skills.
- Articles & Insights: Free, up-to-date guides on digital marketing, lead generation, business setup, and SEA industry trends.
- Recommended Products: Curated Shopee picks (Malaysia) and premium phone deals (Singapore) — all evaluated on ROI criteria.
These services are designed to empower SMEs with the knowledge and tools necessary for sustainable growth in Southeast Asia.
We serve SME founders across Malaysia (MY), Singapore (SG), and Philippines (PH). Our plans, content, and product recommendations are tailored to the local business environment in each market — not generic global templates.
The company is registered in Singapore as Thrive Ventures Consulting Pte. Ltd., giving clients full accountability and legal recourse.
Not at all. We support all kinds of businesses in Southeast Asia, including those in both the formal and informal sectors. Whether you’re just getting started or already running an established business, Thrive Business Asia is here to help you grow and succeed.
💳 Plans & Pricing
Yes. You can upgrade, downgrade, or switch plans at any time. There are no lock-in contracts and no penalties for changing your plan. We earn continued business through results — not contracts.
Partner Growth (from USD 59/month) is commission-based — Thrive earns a percentage of the revenue generated through our efforts, which means our incentives are aligned directly with your growth.
Fixed Growth (USD 149/month) is a flat monthly fee with no commission. You pay a predictable amount regardless of results. Best for businesses that prefer fixed budgets.
Both plans include managed website, weekly promotions, and inbound lead generation. See the full comparison on our Pricing page.
Yes — there is a one-time setup fee of USD 99, which covers website setup, design, SEO configuration, and free hosting forever. This is a one-time cost only; your monthly plan fee covers ongoing management and promotion after that.
Yes. Cancel anytime, no questions asked. There are no contracts, no cancellation fees, and no minimum commitment period. We believe you should stay because of the value we deliver — not because you’re locked in.
🛒 Products & Purchases
Yes — every device is 100% brand new and factory sealed. We source through authorised limited seasonal allocations from the largest regional supply channels. These are not grey market, not refurbished, and not clearance stock.
All phones are warranty supported in Singapore and include free island-wide delivery. This campaign is managed by Thrive Ventures Consulting Pte. Ltd. — a Singapore-registered entity.
Prices are lower because we source through limited seasonal promotional allocations secured before retail markup is applied. We also have no physical retail overheads — no showroom, no floor staff — so those savings pass directly to you.
This is not a clearance sale. Every device is brand new, genuine, and warranty-backed.
We accept the following payment methods for all purchases:
- PayNow (Singapore)
- PayPal
- Credit Card
- Debit Card
All transactions are processed securely. Receipts are issued for every purchase. Managed by Thrive Ventures Consulting Pte. Ltd. (Singapore).
📞 Getting in Touch
You can reach us through any of the following channels:
- Email: info@thrivebizasia.com
- Contact Form: thrivebizasia.com/contact
We’re happy to assist you with any questions or support you may need. Most requests are self-serve — you can order a plan or product directly from the site without needing to contact us first.
We typically respond to all enquiries within 1 business day. For product orders and plan purchases, you’ll receive an automated confirmation immediately after checkout.
💬 Still Need Help?
Reach Us Directly
Most questions are answered above — but if you need something specific, we’re here.
Email
info@thrivebizasia.com
Responds within 1 business day
Contact Form
thrivebizasia.com/contact
Detailed enquiries & partnership requests
You grow your dream — we’ll take care of the details
Ready to Get Started?
Everything you need to grow your SME — plans, tools, and resources in one place.
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From USD 59/mo
SME Go Digital Lite
Managed website + weekly promo + inbound leads. No lock-ins.
Get Started →
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All Plans
Compare Pricing
Partner Growth · Fixed Growth · Enterprise. Full feature breakdown.
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